Terms & Conditions
Thank you for choosing Luminous Black Design, the creative hub where we offer unique artwork, graphic design services, website design, and development services while showcasing our portfolio of artistic and professional creations. These Terms and Conditions ("Terms") outline the rules, rights, and responsibilities that govern your use of our website at [www.luminousblackdesign.com] and interaction with our products and services. Please take a moment to carefully read and understand these Terms.
By accessing and using our website at [www.luminousblackdesign.com], purchasing artwork, or engaging our design and development services, you agree to abide by these Terms. If you disagree with any part of these Terms, please refrain from using our website and services.
Luminous Black Design is committed to providing you with an exceptional and secure online experience, whether you're an art enthusiast looking to acquire unique pieces, a business seeking professional design services, or simply exploring our portfolio of work. We value transparency and aim to protect both your rights and ours as you navigate our platform and engage with our offerings.
These Terms cover essential aspects of our relationship, including the purchase of artwork, our design and development services, privacy, and the protection of intellectual property. They also encompass our commitment to providing quality products and services, as well as guidelines for dispute resolution.
Please note that your use of our website, products, or services may be subject to specific agreements or proposals for custom services or artwork purchases. These will be outlined separately in the corresponding documents, working in conjunction with these overarching Terms and Conditions.
We encourage you to review our Privacy Policy to understand how we collect, use, and protect your personal information. Your use of our website and services is also governed by our Privacy Policy, which you can find [here](insert privacy policy link).
In case you have any questions, concerns, or require further clarification regarding these Terms, please don't hesitate to contact Joseph Ingram of Luminous Black Design at [luminousblackdesign@gmail.com]. We're here to ensure your experience with Luminous Black Design is positive, secure, and memorable. Thank you for choosing Luminous Black Design. We look forward to sharing our creative journey with you.
A legal disclaimer
TERMS AND CONDITIONS
Last Updated: 18/10/2023
Please read these Terms and Conditions ("Terms") carefully before using www.luminousblackdesign.com (the "Website"), which is owned and operated by Joseph Ingram of Luminous Black Design ("we," "our," or "us").
1. ACCEPTANCE OF TERMS
By accessing or using the Website, you agree to be bound by these Terms, including our Privacy Policy. If you do not agree with these Terms, please do not use the Website.
2. ART SALES
a. Purchases: When you purchase artwork on our Website, you agree to the specific terms outlined in the product description, including pricing, shipping, and return policies.
b. Returns and Refunds: Returns and refunds for artwork purchases are subject to our Return Policy, which can be found [Link to Return Policy].
3. GRAPHIC DESIGN SERVICES
a. Services Offered: We offer graphic design services that are subject to separate agreements and fees. The terms and conditions of graphic design services will be outlined in a separate contract or proposal.
4. WEBSITE SERVICES
a. Website Development: We offer website design and development services subject to separate agreements and fees. The terms and conditions of website services will be outlined in a separate contract or proposal.
5. INTELLECTUAL PROPERTY
a. Your Content: Any content you provide, including artwork, design files, or other materials, remains your property. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content solely for the purpose of providing our services and promoting your work.
b. Our Content: All content on this Website, including text, graphics, logos, images, and software, is protected by copyright and other intellectual property rights. You may not reproduce, distribute, or use this content without our written permission.
6. LIABILITY AND DISCLAIMER
a. Limitation of Liability: We make every effort to provide accurate and reliable information and services, but we do not guarantee the accuracy or availability of the Website or its services. We shall not be liable for any damages arising from the use of our Website or services.
b. Third-Party Links: This Website may contain links to third-party websites. We are not responsible for the content or actions of these websites, and their use is subject to their respective terms and conditions.
7. PRIVACY POLICY
Our Privacy Policy outlines how we collect, use, and protect your personal information. By using the Website, you agree to our Privacy Policy, which can be found [Link to Privacy Policy].
8. AMENDMENTS
We reserve the right to update and amend these Terms at any time without notice. The most current version of the Terms will be posted on the Website. Your continued use of the Website constitutes your acceptance of the revised Terms.
9. CONTACT INFORMATION
If you have any questions or concerns about these Terms, please contact Joseph Ingram of Luminous Black Design at luminousblackdesign@gmail.com.
Terms & Conditions - the basics
10. PAYMENTS
a. Payment Methods: We accept various payment methods for art purchases, graphic design services, and website services. Payment options will be specified during the checkout process, or in the respective contracts or proposals for services.
b. Pricing and Currency: All prices on our Website are displayed in the currency specified on the product or service page. Prices are subject to change without notice. You are responsible for any applicable taxes or fees associated with your purchase.
c. Payment Security: We take the security of your payment information seriously. We use industry-standard encryption to protect your payment data, but we do not store your full payment information on our servers.
11. PRODUCTS
a. Artwork Descriptions: We make every effort to provide accurate and detailed descriptions of our artwork, including dimensions, materials, and other relevant information. However, colors and appearances may vary due to the settings of your device, and we cannot guarantee exact representation.
b. Product Availability: While we strive to keep our art inventory up to date, some artwork may become unavailable due to prior sales or other reasons. In such cases, we will notify you as soon as possible and, if desired, provide a suitable alternative or refund.
c. Custom Orders: We may offer the option for custom orders, including personalized artwork or design services. The terms and conditions for custom orders will be specified in a separate agreement or proposal.
12. SHIPPING AND DELIVERY
a. Artwork Shipping: Details regarding shipping, including costs, estimated delivery times, and shipping methods, are specified on the product pages or in your order confirmation. We aim to fulfill and ship orders promptly, but delays may occur due to unforeseen circumstances.
b. Digital Products: For digital products, including design files or digital artwork, you will typically receive a download link or access to the files after your payment is confirmed. Please contact us if you encounter any issues with downloading or accessing your digital products.
13. RETURNS AND EXCHANGES
a. Artwork Returns: If you are not satisfied with your artwork purchase, please refer to our Return Policy for detailed information on the return process, eligible conditions, and timeframes.
b. Custom Orders: Returns and exchanges for custom orders are subject to the terms agreed upon in the custom order contract or proposal.
14. PRODUCT WARRANTY
a. Artwork: We take pride in the quality of our artwork. If you receive damaged or defective artwork, please contact us within 2 days of delivery, and we will work with you to resolve the issue.
15. DISCLAIMER
a. Product Accuracy: While we make every effort to provide accurate product descriptions and representations, we cannot guarantee that the products' descriptions and images are entirely free from errors. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time.
16. CONTACT INFORMATION
If you have any questions or concerns about payments, products, or any other aspects of these Terms, please contact Joseph Ingram of Luminous Black Design at luminousblackdesign@gmail.com
Payment & Product T&C's
